FileBounty.com - Frequently Asked Questions

1. What is FileBounty.com?

FileBounty.com is an online platform where users can post small tasks (called bounties) that others can claim and complete for payment. Tasks may include file creation, editing, data formatting, and more. Users can post or claim tasks as Sheriffs or Bounty Hunters.

2. What are Sheriffs and Bounty Hunters?

- Sheriffs are users who post bounties, offering work to be done.
- Bounty Hunters are users who claim and complete bounties.
You can be both a Sheriff and a Bounty Hunter, but to post bounties, you must have a funded account, and to claim bounties, you must complete an onboarding test.

3. Can I be both a Sheriff and a Bounty Hunter?

Yes, you can be both! You don't need to choose between the two roles, but you must meet specific requirements:

4. How do I post a bounty?

To post a bounty:

  1. Log in to your account.
  2. Navigate to the "Post a Bounty" section.
  3. Provide details about the task, including the requirements and reward.
  4. Ensure you have enough funds in your account to cover the bounty.

5. How do I claim a bounty?

To claim a bounty:

  1. Browse available bounties.
  2. Select one you want to complete and submit your claim.
  3. Wait for the bounty owner to review and approve or deny your submission.

6. What happens if no one claims my bounty?

If no one claims your bounty by the deadline, your funds will be automatically refunded.

7. What is the fee for using FileBounty.com?

FileBounty.com takes a 15% fee from the total bounty amount once the work is completed and approved.

8. Can I cancel a bounty once posted?

No, once a bounty is posted, it cannot be canceled. However, you can edit the details of the bounty if needed.

9. How do I request a refund for a rejected submission?

If a bounty submission is rejected, you can request a refund by contacting support. Refund requests are reviewed internally within one month.

10. How long does it take for refunds to be processed?

Refund requests are processed within one month, depending on the complexity of the situation.

11. What should I do if I have a dispute with a worker?

If you have a dispute with a worker, review the work submitted, and if necessary, reach out to support for assistance. Please note that FileBounty.com is not responsible for quality disputes but will help if fraud is involved.

12. Is there a limit to how many bounties I can post or claim?

No, there is no limit to the number of bounties you can post or claim. However, you must meet the requirements for each role (funded account for Sheriffs and passed onboarding test for Bounty Hunters).

13. What happens if I try to create multiple accounts?

Creating multiple accounts will result in a permanent ban. Only one account per person is allowed.

14. How do I ensure my account is funded to post a bounty?

To post a bounty, you must ensure your account has sufficient funds. You can deposit funds through your account settings.

15. How do I contact support?

For support inquiries, contact us via the "Support" section on the website or email us at support@filebounty.com.